Better Nature Terms & Conditions

Terms & Conditions: Issued by Better Nature Australia Pty Ltd.

This Terms and Conditions document governs the use of Better Nature’s (Better Nature Australia Pty Ltd) Online Service (the Service) including shopping and participation in promotions run by Better Nature Pty Ltd. You can access the Terms and Conditions at any time from the bottom of any page of the site.

Please read our terms and conditions carefully, as making a purchase or becoming a member signifies acceptance of these terms.

Products displayed on the site shopping areas can be purchased using a secure online Visa and MasterCard transaction facility or alternatively via PayPal. Customers can be confident that all of their details are protected by the latest security mechanisms and are used only for purposes of the transaction fulfillment.

If you click on links and banners on, that take you to third-party websites, you will be subject to their privacy policies. Better Nature Pty Ltd cannot be held responsible for the actions of any third-party websites.

Better Nature Pty Ltd does not hold onto cardholder information. For full information on our privacy and security measures, please visit our Privacy Policy page.

In order to complete a purchase you will be asked to register as a member of or checkout as a guest. By registering as a member you will be able to purchase Better Nature products without re-entering your personal details.

By submitting an order, you agree to be bound by these terms and conditions.

We reserve the right to cancel orders at any time. Wholesale orders via our website will not be accepted.

All promotions, sales and codes will finish on the specified date according to AWST.

Dispatch and delivery dates are provided as a guide only. We take no responsibility for any failure to deliver products within the expected delivery time.

Amendments to orders can be made by contacting Better Nature via email or telephone and speaking with someone who will then receive permission to change the order. If an order has already been dispatched, we will not be able to exchange the product.

Order must be paid for in full prior to delivery.

Orders can only be placed with by persons with capacity to contract who are over the age of 18.

By becoming a Better Nature registered Health Professional you are entitled to 20% off the RRP. These prices will be reflected upon creation of your account and when logged in on the Better Nature website. To be accepted as a Better Nature Health Professional you must provide an active Australian Business Number (ABN). The ABN must reflect a business that is within the medical/physiotherapy OR practitioner industry. If your ABN is inactive or is not within a medical/physiotherapy OR practitioner industry Better Nature have the right to decline your registration. Better Nature will conduct regular ABN audits. If your ABN becomes inactive your account will be deactivated.